• X-files failed to export. Check MISSING.txt in the ZIP file for more info

Community resources Bugs
1

First time seeing this error message.

Screenshot_2017-10-08_111033
Screenshot_2017-10-08_111033783×195 6.87 KB

After downloading and unzipping the zip file, the MISSING.txt report shows this:

The following files failed to download during site export. 
Please check them in the designer assets view (images) or dashboard (fonts).

images/596f49ca8a8e2b47577fd4cb_mrtok-p-500.png
images/596f49ca8a8e2b47577fd4cb_mrtok.png
images/Screenshot_2017-09-22_200928.png
images/Screenshot_2017-09-22_200937.png
images/mrtnotok.png
images/mrtok.png
images/mrtok32.png
images/mrtok_1.png

I looked into the images folder and there were no images in the folder.

All the images have been included on a page here so they should have been exported
image-list

2

I’m not sure what does it mean by this other than verifying that they are still in the assets panel.

Screenshot_2017-10-08_121008

3

The issue went away for a day, then the error is back now.

4

Thanks @samliew for posting about this!

I’m looking into this issue now and will post back here with more information when I have it!

:slight_smile:

6

Hi @samliew

Thanks again for posting this. It looks like this issue may have been caused by S3 (where assets are stored) going down for a bit. We did a run through of all possible causes but weren’t able to reproduce it.

Can you please test this again to see if the issue has been resolved?

​Thanks in advance, and I’m standing by for your reply.

7

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