I urgently need some help because my website forms are not submitting properly.
We received a warning that the floating button (WP) wasn’t working, and this morning I tested it myself — it either doesn’t send or behaves intermittently. I tried the following forms/pages several times and, although they worked on a few occasions, the most frequent behavior is either doing nothing or showing error messages (which would be expected if the form logic were working correctly):
If you’re experiencing issues with form submissions, let’s go through some common solutions. First, verify that you’re using Submit buttons rather than regular buttons, as forms won’t work with regular buttons. Also, check if any required fields are hidden in the Navigator, as these will prevent submission.
For reCAPTCHA-related issues, check if it’s enabled in Site settings > Forms. When enabled, every form must include a reCAPTCHA element to work properly. Additionally, ensure that none of your hidden form fields have Autofocus checked in their settings, as this can interfere with submissions.
If you’re using a free account, you may have reached the 50 form submission limit for unhosted sites. Consider upgrading your site plan to continue receiving submissions.
Hopefully this helps! If you still need assistance, please reply here so somebody from the community can help.
The problem is in your jQuery form validation code, you’ll need to review your approach. Even when all of the fields are filled and show no errors, your code is returning a formErrors state and preventing form submission.