Unable Domain - Verify Process

Hey Guys!

I would like to transfer a domain from the provider “WebGO” to you, “Webflow.”

I have already upgraded this site to the “CMS” plan, which I paid for.
I am stuck. In the Site Settings, it shows that I cannot verify the domain. Please help me.

I don’t know how to transfer the domain from one provider to another. The transfer process has already been initiated with the current provider, and I have received an AuthCode. How can I use the AuthCode to successfully transfer the domain? Please help me with this. Thank you very much!

Best Regards

You don’t need to transfer it, just to add the DNS entries Webflow indicates. I’m not even certain that it’s possible to transfer a domain to Webflow.

Unless you have a reason to move it somewhere I’d leave it where it is, and modify the DNS. Add the verification TXT record first and verify it.

First of all, thank you for your response! Here’s a clearer explanation:

Before I took this course, I independently created a website using WordPress and at the same time bought a domain from another domain provider (WebGO). Now I have switched to Webflow and have finalized the website, so I can now create a custom domain with the already purchased Webflow “CMS” or transfer it. My current domain is with WebGO, and I would like to use it. I have already received an AuthCode for this. Now it’s up to Webflow to transfer the domain. A few days have passed, but nothing has happened yet, and I haven’t had to provide the AuthCode so far. Did I forget something? I have already tried to reach out to Webflow support, but unfortunately without success. When I try to verify the domain in the Webflow dashboard, I get this message (Screenshot 1).

Additionally, there is another message in the dashboard with three categories (Type, Name, Value). Do I need to manually enter/change this somewhere, and if so, how and where? (Screenshot 2)

I hope you understand the problem and can help me with it! :-)

Best regards!

Screenshot 1:
Bildschirmfoto 2024-06-19 um 12.00.51

Screenshot 2:

Update: Wed, June 19, 2024

I have a short update that might be interesting. I just spoke with the web host “WebGO” in Germany. They said they don’t know how Webflow works and that usually, you can enter the AuthCode that I received from them somewhere. They mentioned as a second option that they can work with me to enter/change the DNS records (the ones Webflow gave me/Screenshot 2) at WebGO, and then it somehow runs through WebGO to Webflow. However, that’s not what I want. I would like to have both the domain and hosting with Webflow and not go through a second route via WebGO to Webflow. I hope I explained that clearly. I look forward to your response. Thank you in advance! :)

Hi Tim!

Unfortunately, Webflow is not a domain registrar so you won’t be able to transfer a domain to Webflow. However, you can connect a domain you already own to a Webflow site by pointing the domain to Webflow’s servers using DNS records. You won’t be able to transfer your domain to Webflow, you’ll have to keep a domain registrar in addition to your Webflow account. In this case, you can keep WebGO as your registrar and add the DNS records from Webflow there.