Hi all -
We are having an odd problem in our Webflow-based site.
Our customer has Trustpilot and we use the (very simple) code to display their star rating. It is also set to use rich snippets - which should set schema data about the organisation from Trustpilot at runtime. And this has been working correctly. However we have noticed that it has now stopped working as far as the schema data is concerned. We have not changed the code (and we have checked it), the TrustPilot stars etc are still working, we have not had any notification from Google that we have been penalised in any way. Looking at the site in https://search.google.com/structured-data/testing-tool/u/0/ shows other schema data but not anything from Trustpilot.
So we know that the other schema data is being seen correctly, that the Trustpilot widget is working and the site displays correctly. Could Webflow be somehow blocking the data? Has anything changed in the last week? Why is the JS console not showing anything at all?
Any help is greatly appreciated.
Thanks - Jon