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Trouble accessing template purchase from Template Marketplace

I purchased a template from the Template Marketplace on 3/17 and I am now trying to use that template for a new site I am building. Am I missing something simple here?

You should send email at and describe this issue. Also send them a link to this post so they can do something about this topic :slight_smile:

Thanks. I already have sent a message to them. Was hoping to get a response sooner through the forum.

Your template should be available in the list of templates when you create a new site.

Let me know if you still need help with this.

@thesergie The template is not showing up in the options even though it is in my account. Could you take a look? See attached images from my account.

Oops sorry about that. You should be able to click on the template in your account settings (second screenshot) and select “Choose Template”.

Thanks. That worked!