...its been nearly four years now: is custom taxes on the roadmap?

…I write this thread out of frustration, because of this:

Is this actually on the road-map? Is it going to happen, or should it be removed from the website?

Because this has become a dealbreaker on ecommerce for me. I dabbled in building a few shop websites in Webflow, but the inability to display the GST amount without a complex workaround meant that I’ve held off on promoting e-commerce.

I’m in the position now where I need to make ecommerce websites a core part of my business plan. But I can’t really do that if I can’t do something as basic as display the GST component in the shop. I don’t really want to work outside the Webflow ecosystem. Because Webflow is simply 98% AWESOME.

But I jumped back into WordPress last month for a build and it was an absolute NIGHTMARE. I also tested doing conversions from Webflow to WordPress/Shopify and the process isn’t robust or adaptable enough (for me) yet. And I’ve played with various integrations, but I’ve always played with them from the perspective of my clients who would have to maintain that website, and I never found one that had a workflow simple enough for me to be comfortable enough to adopt.

So until custom taxes get added then it means I’m either going to be using Shopify (that has a much easier and vastly superior ecommerce system) or WordPress (where WooCommerce is great but a bit more complex and comes without Shopify’s problematic baggage).

It isn’t something that I want to do. Especially because it dilutes my messaging. (Hey! I can build you a custom bespoke website! UNLESS you want ecommerce. In which case…here’s a template!)

And even if custom taxes get added to Webflow, there are many instances (that have been documented in many other threads, like multiple variations) where you wouldn’t be able to use Webflow anyway. So that leads to my second (and probably more important question):

What is the roadmap for Webflow ecommerce?

There was the “community powered roadmap.”

Which, for things like custom taxes, wasn’t very helpful because those outside of the United States, Canada, the European Union, and Australia probably weren’t very statistically relevant.

We get the quarterly updates. But again these have typically overly general and lack specifics. So my question really is…is this is it? Should we be expecting anything more than the odd cosmetic update, but the platform as we see it today is essentially the platform that it will always be?

Or are there reasons why we should stick around? What does the future of Webflow ecommerce look like? Do you see yourselves eventually competing with the likes of Woocommerce or Shopify, or do you see it more in terms of a “niche addon” for small businesses who might want to sell a bit or merch?

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Unfortunately Webflow has given up on e-com, they are just not openly saying this. Visit Latest updates and features | Webflow and see what time they last had an e-com related update…

There are many basic e-com features missing after years of waiting, and they don’t even communicate that they have plans to add these.

For instance if customer wants to return 1 of 3 products, there is no way to partially refund their credit card…

Major European payment gateways which Stripe already supports are not offered by Webflow. It is one of the most popular items on the wishlist page but they don’t do it.