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Help issuing an order refund

I need to issue a refund but I have no idea if it’s processing or not. I went to the purchase details and clicked the ‘Refund’ button, a dialog box came up asking me to confirm the refund and said Refunds will typically take 5-7 business days to process. I clicked to confirm the refund and then nothing happened after that. Is there supposed to a some kind of confirmation? Does the order status take 5-7 days to update to Refunded in webflow? Before I attempted to do the refund the order status was Unfulfilled and it’s still the same. The payment method was paypal if that helps at all.


Here is my site Read-Only: LINK
(how to share your site Read-Only link)

@Stephanie_Evans - I would open a ticket with Webflow via support. The forum is not an official support channel.