Can anyone help please? The Hamburger menu when viewing our site on an iPhone 16Pro running iOS 18.3.1 and 18.3.2 is inactive, it does not click and reveal the menu items. I have tested on Chrome, Firefox and Safari. It works fine on Browser Stack etc. and also on an iPhone SE running the same iOS.
As I understand it, browserstack uses actual devices which mean it’s likely something specific to your phone or network. My guess would be the router, VPN or antivirus.
Try disconnecting / connecting your phone from wifi first, see if it makes a difference.
If not, look for any VPN or a/v to disable.
It’s likely that the jQuery lib is getting blocked, which would break menus, tabs, interactions…
Since the hamburger menu works on other devices, it might be a specific issue with the iPhone 16 Pro. Check for any overlapping elements that could be blocking the menu and try adjusting the z-index. Also, make sure there are no JavaScript errors in the console that might affect functionality. If you’re looking for expert help with iOS-related issues, you might find Idea Maker’s iOS app development services useful.
I have the exact same issue for iPhone 15 Pro. I tried and checked already everything I found. I even recreated the whole navbar, changed the z-index, checked if anything is covering it.