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Export Code Stuck 'Preparing Images...'

I’ve used an Incognito window, as well as a different browser – but when I try to Export Code is just stays on ‘Preparing Images…’. I’ve left it up overnight just to make sure it wasn’t a slow connection or something.

This is happening on both of the sites I’ve put together. Any advice?

My main goal is that once I export the code, I can remove the media queries and disable responsive layouts.

Hi @tlow87, can you please let us know which browser and OS you are using? Also, if you open up the Developer Tools (in the Tools menu), do you see any red errors in the console?

Also make sure that you don’t have any chrome extensions running!

Using latest Chrome (Version 33.0.1750.117 m) on Win7.

Before opening export code dialog:

[yellow flag] event.returnValue is deprecated. Please use the standard event.preventDefault() instead.

Once I press ‘Prepare Full Zip’:

[red x] Uncaught TypeError: Failed to construct 'TextEncoder': Please use the 'new' operator, this DOM object constructor cannot be called as a function. 
(anonymous function) 
(anonymous function) 

I attempted this in Incognito to be sure it wasn’t extensions - gave me the same errors.

@tlow87, we just pushed a fix - can you try to refresh your designer and try to give it another shot? Thanks!

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That did the trick! Thanks so much.

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Hi @callmevlad. Its happening to me too, can you fix for me?

Hi @evekayser, can you please send a request to support[at] from your Webflow email and include the subdomain of the site that’s having issues? Thanks!

Seem’s that Chrome OS X (Chrome-Version 44.0.2403.157 (64-bit), OS X 10.10.5) is still not able to export the code and hangs with “Preparing images…”

Made it with my Safari instead :slight_smile: