DNS Verification Error

[Katie_Anderson]

I’m trying to point my Squarespace DNS to Webflow but keep getting the “Unable to verify domain - please check the value of your verification key or check whether the TXT record has propagated”

The records all appear to be entered correctly in Squarespace. Webflow shows that I am missing the records in my DNS Settings even though they aren’t.

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Here is my site Read-Only:

https://preview.webflow.com/preview/kch-site?utm_medium=preview_link&utm_source=designer&utm_content=kch-site&preview=dd139c4188d96c8344cc16787ba69a44&workflow=preview

[memetican (Michael Wells)]

Three possibilities I can think of;

• Double check that the domain name you’re setting your DNS entries for is the same domain name you’re trying to add to WF. Look carefully for typos. I mention that possibility because the records your showing don’t resemble the records I’m seeing below.
• If the domain matches, the DNS may be correctly set, but hasn’t propagated yet. you may need to wait 24-48 hours, but that’s unusual today.
• You might be using different nameservers. Double check that the records your editing are actually in the nameserver you’re using.

You’ll need to check your registrar / DNS docs for more, but here’s what the Internet sees currently on that domain-

DNS Lookup - Check All DNS records for any domain

[vvndesgns (Vivien)]

Hey! Were you able to resolve this issue? How long did it take before you could verify the domain? I also am trying to connect my webflow site to squarespace domains.

[wixmanager (2541004400005)]

Failed to verify

[memetican (Michael Wells)]

It can take awhile for your DNS to propagate.

Currently that TXT record hasn’t.

id 30410, opcode QUERY, rcode NXDOMAIN, flags QR RD RA
;QUESTION
yibeisi.com. IN TXT
;ANSWER
;AUTHORITY
com. 900 IN SOA a.gtld-servers.net. nstld.verisign-grs.com. 1767684009 1800 900 604800 900
;ADDITIONAL

TXT Record Lookup - Check Text Record (TXT) DNS records for any domain

[Fem (Femke)]

I’m also having issues. Webflow says to remove all A records except the website’s, but my DNS has A records for ftp, pop, mail, smtp, and localhost. I think I can’t remove these because my email must keep working.

Can someone confirm:

• if my DNS is correct
• which A records, if any, can be safely removed
• whether this could be causing my site not to go live

Thanks for the help!

[memetican (Michael Wells)]

@Fem

Webflow says to remove all A records except the website’s, but my DNS has A records for ftp, pop, mail, smtp, and localhost.

Webflow is only referring to the A records your website needs, which are generally the root @ one, and the www.

This doesn’t affect e.g. mail, smtp, localhost …

At a glance your www record looks outdated, double-check that.

[Fem (Femke)]

Changed it to cdn so let’s hope this works. Thanks!

[Fem (Femke)]

still nothing though

[Peterson23 (Peter)]

It sounds like you are running into a bit of a snag with your DNS setup. I have seen this type of issue before, and I think the problem may lie in the order in which you are setting up your DNS records. I would suggest trying to add the DNS records to Squarespace first, and then verifying the records in Webflow. Sometimes, when you enter the records in Webflow, it does not update the DNS automatically, so manually updating them in Squarespace can help to resolve the issue.

I would also recommend checking the DNS propagation status to see if the records have propagated yet. You can do this by using a tool like what is My DNS. If the records still have not propagated, I would try waiting for a

[memetican (Michael Wells)]

Your DNS is showing old records using Webflow’s legacy configuration.

DNS Lookup - Check All DNS records for any domain

Your TTL is 14400 = 4 hours, so they should have propagated by now, but you can see those legacy settings are global-

https://www.whatsmydns.net/#A/forever-childish.com

Check your DNS My guess is that you’re probably using a different nameserver for this domain, and that your DNS changes need to be made there instead of on this screen.