Designer crash and site is not working anymore. Any help?

Publishing help Editor
1

Hi,

Apparently, my site is bloqued when I try to open it via Designer. Then, it seems blank and empty.
Anyone can help with this issue ?

Much thanks,

2

support
support1915×1061 56.2 KB

It seems that nothing is working in the support page, can’t send mail nor search any issue.

3

Have you tried the classic refresh and computer restart? I would even try accessing the site via incognito.

4

Yes I tried all that but same issue, when I open the site, loading is freezing.

loading-crash
loading-crash1919×1045 31.2 KB

5

In my workspace, the site appear empty

6

In the workspace the site thumbnail will show the last published version.

7

Yes, that’s why I find it disturbing. No way to intervene on the account?

8

Turns out I was able to restore a backup. Thank you aaron ocampo