Custom domain not working despite all settings correctly setup

Hi – I have connected a custom domain to Webflow and despite doing all of the things correctly and verifying that it is connected, I am getting the following error when I try to connect to my website:

letterstoayesha.com redirected you too many times.

I’ve cleared my cookies and cache and tried on multiple devices (my laptop, my phone) yet still get the same error.

A quick look at my settings in my DNS provider and Webflow settings:

Webflow settings

Webflow designer view

DNS Settings

One thing to note is that two months ago, I transferred ownership of this domain from WordPress to Namecheap. I don’t know if that has anything to do with it because from my PoV, everything is managed in Namecheap now.

Any help would be greatly appreciated!

Here is my site Read-Only:

Click “Make Default” on the www version of your domain, and republish.

Ah – just saw the FAQ on this page

Why is there a “too many redirects” error on my site?

Double-check that the default domain is set to the www subdomain (e.g., www.yourdomain.com). Setting the root domain as the default without adjusting your DNS settings can cause unexpected behavior, including redirect loops that cause the “too many redirects” error and prevent people and site crawlers from reaching your site. Learn more about setting the root domain as the default domain on SSL hosting.

I fiddled around with this and set my default domain to the www subdomain and everything seems to be working.

Thank you for the sanity check!

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