Creating a chatbot between customers

Hello! I am creating a website that allows people to hire freelancers. I am still in the early stages of development, and one of the features I want to incorporate is a chatbox that lets customers chat with freelancers through our platform. I have searched online, but I have not found much information regarding what steps I need to take in order to accomplish this. My ultimate goal is to create a chat system that lets customers chat with freelancers. Any advice is welcome. Thank you.

Here is my site Read-Only:
''Webflow - Nfluenced

hi @Abhinav_Gorrepati I have come across Socio that is brand new framework agnostic web socket RTC (Real-Time Communication) and looks promising. Check YT he is showing some demos. I didn’t use it yet as busy with other Tools but you can give a look and see if it will work for you. One more thing IT IS NOT no-code !!!

or look for chat app API’s articles in past 1-2 years and select one that have futures you are looking after. here is on Article example but feel free to find more.