Hi, So I have this contact form on our contact us page, we want to add a dropdown menu with different departments, i.e Sales, Demo, Info, etc, and if a user fills out a form and select a specific department, we want the email to sent on the specific department, each department has their own email address, so how can we set multiple emails on submit?
If you’re wanting to build a proper solution for this, it’s fairly involved.
I do micro-consulting if you need help building this.
If you really decide to go the email approach, you need three things-
Decide on a way to translate the department selection to an email address.
Automation to handle the form submission, log the lead, and assemble the details needed for the email. For this purpose, I’d recommend Make.com, however if you already use another automation platform like Zapier, go with that.
A transactional email provider, to actually send the email. I’d recommend MailJet.
Again though, unless the client’s demanding it, I much prefer to use a non-email approach for leads. Discuss with them whether they use a lead management system like SalesForce, PipeDrive, or Nutshell. That’s a much better and safer place for this information to go.
Email comes with a fair bit of setup work, so you’ll need the client to add some DNS records to the sending domain ( or you can send them from your domain ).
Note that if you want a quick and dirty solution, and aren’t too worried about reliability or professional-looking emails, you might be able to do this with your inbox’s email filtering rules. Use the standard Webflow form alerts, sent to a single email inbox on a service like Gmail. Then setup email filtering rules that forward the email based on the content.