Collaborators/Editors can't see the "collection button" on the bottom bar once logged in

I have added 2 collaborators/editors so they can start publishing articles via the CMS.

Both have accepted the invited and are logged in however they can’t see the collocation button which should appear on the bottom bar in the browser.

I have watched many tutorials and for the life in me I can’t find a solution

please someone help… it’s URGENT!

website domain is:

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