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CMS Hosting Error

We are trying hosting the site, and upgrade the site to CMS Hosting. But now I couldn’t add more collections, It asks me to upgrade CMS Hosting again?

Hello @adollei

Thanks for reaching out! :slight_smile: I’m sorry about the issue. :confused: I’m happy to help.

Can you send an email to our support team ( They’ll be able to look up your account and see whats going on.

Cheers :smiley:

I’m having the same issue. Can’t create new CMS content, even though I’m paying for CMS hosting…

@Jeremy_Loeb Make sure to tag the @PixelGeek as to get his attention so he could look into your problem as well. :wink:

Hi @Jeremy_Loeb

Can you please send me the following so I can take a closer look?
• Description of what you’re experiencing (include names of site, pages, elements, classes, interactions, etc)
• Examples of what you’re experiencing (Screenshots of issue: or (even better) a GIF taken with LiceCap: - Make sure to show the whole screen for context)
• Environment info that you’re experiencing trouble on (include your exact browser version, device model, operating system version, etc)

If the site is confidential, you can also email me that information at

I’ll be standing by for your response! :slight_smile:


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