Cant delete cms collection

Hi again guys.
I’m trying to delete a CMS COLLECTION and for some reason i get the follow error.
i DELETED EVERYTHING FROM THERE.

“Cannot Delete this collection as it is used in binding”
I would like to get help delete that.

Website : Webecy.com
Collection Name : Deletes

Webflow Support not giving a mail support anymore :rage:

Many thanks.

37

1 Like

It can be tedious to delete all bindings prior to delete a field or a collection. I’m working on a checklist/method, here is the draft of it. If this doesn’t work, then contact support@webflow.com, but please try all the following before:


Before being able to delete a collection, delete all bindings of purple elements in the Designer
– in the viewport: template page elements, and Collection Lists elements in static pages: all link settings must be turned to none
– in the Settings tab: elements can be bound to the Collection by a background image, a background color, a text color or a border color

vincent.polenordstudio.fr/snap/7j162.jpg

– in the Page settings: SEO, OG and RSS can be bound to the Collection fields

vincent.polenordstudio.fr/snap/ii716.jpg

– inside of every block of custom code (inside of a Collection List on static pages, or anywhere in a Template page)

vincent.polenordstudio.fr/snap/4r6wa.jpg

– How to browse all elements in the Navigator to spot purple ones? In the Navigator tab, select the Body element, keep Alt pressed while you press Arrow Down as many times as needed to browse all element. This will unfold the complete tree view of your site.

vincent.polenordstudio.fr/snap/0tir8.gif

– pay attention to the error message, they sometimes contain clues to where a binding is conflicting
– if you ever run into a case where you think all the bindings are deleted, but they are not, try to do a full version save of the site, by pressing cmd+shift+s in Mac or ctrl-shift-s in Windows. If that does not allow you to delete the collection element(s) then send an email to support@webflow.com.

1 Like

Hi @Maor_Naim

Thanks for posting about this — Vincent’s checklist is definitely a great place to start.

Webflow Support not giving a mail support anymore

Sorry to hear about the delay. I searched for your email and it looks like we sent a response ~3 hours ago. Please let us know if you didn’t get that email, or if you are still having trouble deleting that collection.

​Thanks in advance!

I have done the exact same thing. I’d copied another older project and then commenced to change and delete things when I ended up deleting everything in the project only to find that there is still a binding.

This issue has already wasted a lot of time to many users on Webflow. The solution should not be to send a request to support, especially when Webflow is 17 hours behind my time in Australia. I am going to have to wait 13 hours for a ‘solution’ and I’ll be in bed. This the CMS hosting should really be free as it is not commercially stable.

I would just delete the project and start again, but I’ll be billed a month hosting extra. The accounts department at Webflow is very confusing and not flexible at all.

I am going to just have to suck up $45 AUD and start from scratch while Webflow are asleep in more ways than one.

1 Like

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.