Hi there, thank you for taking the time to share your experience. I want to start by saying how deeply sorry we are for the disruption and frustration these issues have caused. We understand this is not acceptable for you, your business, and your clients.
For the past several days we have been at the highest levels of escalation internally and working urgently on two separate issues - one dealing with a small number but very problematic issues with data reverting in the Designer and another dealing with an API endpoint for user account creation causing performance issues. While these issues are not due to systemic flaws in our product architecture or new features launched, we recognize that the impact has felt all-encompassing and has meaningfully degraded the experience for our customers. Performance and availability are our top priorities and 99.99%+ is the standard we need to achieve.
Our engineering and support teams are fully mobilized and working around the clock to resolve the ongoing issues. We’ll continue to share updates as we learn more on status.webflow.com.
In the meantime, thank you for holding us accountable. We hear you, and we’re committed to earning back your trust.