I see.
The problem occurs when opening an FAQ, leaving it open, then attempting to open another one. This ends up trigging all elements with class “faq-answer-wrap” to close because it’s recognizing it as a second-click. All works well if the user closes one before opening another.
Few ways to work around this:
- create second-click close triggers that target specific elements rather than class.
- leave the second-click out. If a user is inclined to view an answer they don’t need it closed
- Custom code using a solution as outlined here: Opening another faq doesn't close current faq which is open - #12 by Wadood_Hussaini