Form storage bug

Hi Webflow community!

I am facing this weird bug regarding a modal form. I hope you can help me out. Here is the problem:

  1. I open the modal form and enter my email address. The checkboxes are both required and not pre-filled.

  2. If I get an error I close the modal (The error is intended here).

  3. If I reopen the modal, the email address is already filled out.

  4. If I activate the checkboxes and want to continue, the modal form tells me that the checkboxes are not checked yet. However, if i uncheck them, I can proceed.

How can I solve this problem?
I am happy for any help.

Best regards,
Oskar

Hello,

Riley here from the Webflow support team. Thank you so much for reaching out!

Can you share with me the most up-to-date share link for the specific site?

I look forward to hearing back from you so we can smoothen out whatever issue is happening here.

My best,

Riley

Sure, thank you for taking the time!

I need to send you the original link (not the shared link), since the website is not fully released yet. I hope this is ok. The popup appears once you click the button.

https://www.designwithvalue.com/tips-how-to-gain-and-retain-customers

Thank you and best regards,
Oskar

You’re welcome @Oskar_Bader!

Looking at the form, it seems that Radio Buttons are being used with the intention of using them as checkboxes. Would it be possible to use the checkbox form element instead of the radio buttons? This could be creating some conflicts on how the inputs are selected.

The radio button is meant for when only one option is supposed to be selected rather than multiple.

Let me know if this works or not, and I would be more than happy to continue helping out here.


​My best,
​Riley

Hi @RileyJones !

Thank you very much for having a look at it. Yes, I use radio buttons with intention there since otherwise I cant get the information into Mailchimp. However, the issue was also there when I used regular checkboxes.

Best regards,
Oskar

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