Facebook verification pixel code problem

bennyhagen · January 15, 2015, 2:02pm

Hi,

I have a problem pasting the facebook verification pixel into the head tag. Any ideas?

“Line 15 column 67: Unexpected start tag token (img) in the frameset phase. Ignored.
Line 15 column 182: Unexpected end tag (noscript). Ignored.”

cyberdave · January 15, 2015, 2:06pm

Hi @bennyhagen, the issue is that our custom code parser does not like the noscript tag. Can you paste the noscript part of the code here for me, and I can give you some alternate code that does same thing as that tag so that you can save that to your page.

Cheers, Dave

bennyhagen · January 15, 2015, 2:08pm

Great, thanks! Here’s the code:

<!-- Facebook Conversion Code for Benvisual Design -->
<script>(function() {
  var _fbq = window._fbq || (window._fbq = []);
  if (!_fbq.loaded) {
    var fbds = document.createElement('script');
    fbds.async = true;
    fbds.src = '//connect.facebook.net/en_US/fbds.js';
    var s = document.getElementsByTagName('script')[0];
    s.parentNode.insertBefore(fbds, s);
    _fbq.loaded = true;
  }
})();
window._fbq = window._fbq || [];
window._fbq.push(['track', '6021680802311', {'value':'1.00','currency':'HUF'}]);
</script>
<noscript><img height="1" width="1" alt="" style="display:none" src="https://www.facebook.com/tr?ev=6021680802311&amp;cd[value]=1.00&amp;cd[currency]=HUF&amp;noscript=1" /></noscript>

cyberdave · January 15, 2015, 2:11pm

Hi @bennyhagen, Thanks for that In the HEAD of your site, put the first part of the code as before:

<!-- Facebook Conversion Code for Benvisual Design -->
<script>(function() {
  var _fbq = window._fbq || (window._fbq = []);
  if (!_fbq.loaded) {
    var fbds = document.createElement('script');
    fbds.async = true;
    fbds.src = '//connect.facebook.net/en_US/fbds.js';
    var s = document.getElementsByTagName('script')[0];
    s.parentNode.insertBefore(fbds, s);
    _fbq.loaded = true;
  }
})();
window._fbq = window._fbq || [];
window._fbq.push(['track', '6021680802311', {'value':'1.00','currency':'HUF'}]);
</script>

Next, paste in the following code:

<script language="JavaScript">
<!--
document.writeln("<noscript><img height=\"1\" width=\"1\" alt=\"\" style=\"display:none\" src=\"https://www.facebook.com/tr?ev=6021680802311&amp;cd[value]=1.00&amp;cd[currency]=HUF&amp;noscript=1\" /></noscript>");
//-->
</script>

Then save changes and republish your site. Try that and see how it works ! I hope that helps.

Cheers, Dave

bennyhagen · January 15, 2015, 2:13pm

Worked like a charm! Thanks so much for the lightspeed help!

bennyhagen · January 15, 2015, 2:17pm

Oh noes…

Initially Facebook accepts the script but then sais:

“Your ad is currently not optimized for conversions because your conversion-tracking pixel isn’t working correctly. Check your conversion-tracking pixel and refresh, or try verifying the pixel again.”

Any ideas?

cyberdave · January 15, 2015, 4:08pm

Hi @bennyhagen, can you send me a link to the published site?

Cheers, Dave

bennyhagen · January 15, 2015, 7:26pm

Hi @cyberdave
Apparently there just was some hickup, it seems to work now! Thanks again!

LvnLife · February 24, 2015, 6:22am

hi @cyberdave

If I am having the same issue do I just use the 2nd sample code but replace the variable of
6021680802311

which is benny’s unique ID # I’m guessing, and I will just put my # in… although mine looks a bit different ;(

I’ve changed my clients unique fb ID vairable to 123456789 for the instance above.

thanks Dave

cyberdave · February 26, 2015, 12:34pm

Hi @LvnLife, sorry for the late reply. You could probably just change the code and test it out. If it does not work, then probably that code have to be updated like the code in @bennyhagen’s case. Let me know how it goes, I am here to help out also Cheers, Dave

erikdana · March 5, 2015, 3:18pm

Thanks! This solution has also worked for me!

Kennith_de_Kock · October 15, 2015, 11:11am

Hi Cyberdave

I’ve tried the above without joy.

Please can you assist?

I still have some error message…

I tried to paste the code here but it would not show…

Ive pasted the extra section in also? Im sure this is not the right thing to do?

<!-- Facebook Pixel Code -->
<script>
!function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n;
n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window,
document,'script','//connect.facebook.net/en_US/fbevents.js');

fbq('init', '892806977479904');
fbq('track', "PageView");</script>
<noscript><img height="1" width="1" style="display:none"
src="https://www.facebook.com/tr?id=892806977479904&ev=PageView&noscript=1"
/></noscript>
<!-- End Facebook Pixel Code -->
<script language="JavaScript">
<!--
document.writeln("<noscript><img height=\"1\" width=\"1\" alt=\"\" style=\"display:none\" src=\"https://www.facebook.com/tr?ev=892806977479904&amp;cd[value]=1.00&amp;cd[currency]=HUF&amp;noscript=1\" /></noscript>");
//-->
</script>

Error messages received:

Line 11 column 3: Named entity expected. Got none.
Line 11 column 3: Named entity expected. Got none.
Line 11 column 3: Unexpected start tag token (img) in the frameset phase. Ignored.
Line 12 column 12: Unexpected end tag (noscript). Ignored.

cyberdave · October 21, 2015, 4:40pm

Hi Kennith ! I am very sorry for the late reply !

Could you paste the original facebook conversion code you received ?

It looks like some tag is off somewhere so the javascript is not valid. I would need to see the original code, and I can help further

gksargent · October 29, 2015, 3:17pm

I’m getting the same errors on line 11.

Here is the facebook pixel code:

<!-- Facebook Pixel Code -->
<script>
!function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n;
n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window,
document,'script','//connect.facebook.net/en_US/fbevents.js');

fbq('init', '733928086751111');
fbq('track', "PageView");</script>
<noscript><img height="1" width="1" style="display:none"
src="https://www.facebook.com/tr?id=733928086751111&ev=PageView&noscript=1"
/></noscript>
<!-- End Facebook Pixel Code -->

I placed the code in the individual page head, and was able to save. Would be nice to save it in the custom code panel within the site settings.

cyberdave · October 29, 2015, 3:55pm

Hi @gksargent, just remove the noscript tag altogether from the code, then save.

Could you try that and let me know if any issues?

Regards,
Dave

cyberdave · October 29, 2015, 3:57pm

Hi @Kennith_de_Kock, man I am sorry I missed your post ! Remove the noscript tag from the code, and then it should work.

Regards,
Dave

gksargent · October 29, 2015, 4:48pm

That appears to have worked! I’m assuming I’m not losing anything important since that part of the code is just hiding the pixel? What is that portion of the code doing I wonder?

cyberdave · October 30, 2015, 7:26am

Hi @gksargent, that piece of the code tells the browser, “if javascript is not supported on the device that the site is being viewed, then use the html in the noscript tag instead”.

I hope this helps !

gksargent · October 30, 2015, 8:36pm

Perfect, thank you.

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