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Error 503 Service Unavailable

Our site was live for more than one day ago.
But today I the site is down with this error:

Error 503 Service Unavailable

Screen Shot 2021-06-08 at 11.34.57 AM
So what is wrong?

Outage at fastly.com - the CDN that Webflow, among many other big sites. Twitch, Pinterest, Reddit and more go down in Fastly CDN outage – TechCrunch

Hello!

Brandon here with the Webflow Customer Support Team!

I apologize for the delay in response as we have been experiencing higher than normal support inquiries.

Earlier this morning we were made aware of an issue with one of our upstream service providers, Fastly, as there was an interruption with their global CDN network. This network supplies your assets on a global scale.

At the time of this writing we have been made aware that there is a fix and is operational again. Your site(s) should be functioning as normal again. We will continue to monitor the situation on our end. In the meantime, if you would like to stay informed, please check out our Status Page for more details.

Please let me know if you have any other questions,

Have a Great Day and Happy Designing,

~ Brandon M.
Webflow Customer Technical Support Team

Thanks a lot Brandon :smiling_face_with_three_hearts: :smile:

Is this still ongoing? I had believed it was fixed. Some showcases products are down, the status page is down, etc.

EDIT: Fastly says it’s up and has been for 6+ hours. Is Webflow still experiencing degraded caching? I expected slowness, not 502 errors.

Hey @TG2 This incident has been resolved. https://status.webflow.com

If you are experiencing any further interruptions on pages or sites, please reach out directly. It is likely we’ll need to investigate and discuss your private account details. Could you please contact our Customer Support Team at support@webflow.com?

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!

Cheers,
—Matthew