ERROR 404 when I access my domain using WWW

Design help General
1

Hello,

My domain is ALPHACAMPUS.COM.BR.
When I access it without WWW, it works good, you can try to access it.
But when I type WWW., I get the Webflow 404 error.
I created the CNAME for proxy.webflow.com but still doesn’t work.
Please check the panel below.
Anyone have any information about what’s going wrong?

526×618 56.6 KB

2

Any help? I’m afraid that it’s been more than 24 hours and still doesn’t work. People are trying to access the website without sucess.

http://alphacampus.com.br WORKS but www.alphacampus.com.br DOESN’T WORK.

3

In your DNS records you should also have a www CNAME setup like I have:

www is a host. CNAME is a type. proxy.webflow.com is a content

4

Hi sir! Yes, I have it as you can see on the image on my post. One of the last lines on the image is the WWW Proxy setup, check it out!

5

both with www and without… works for me.

6

The support team just sent me an email fixing this issue 5 minutes ago. Thanks for your help!! It’s working now!

7

I think that instead of www.alphacampus.com.br it should have been just www. But I’m happy they’ve helped you with this issue. Good luck with your website :)