Editor cannot register e-mail during invitation

Publishing help Editor
1

Hi!

I’m facing a weird bug I can’t figure out on my own. When inviting an editor, the e-mail field is blocked and filled with weird text.

This results in my invitee not being able to finish the registration process. Is this a known bug? Any way to resolve it?

Screenshot 2023-09-27 at 16.52.06
Screenshot 2023-09-27 at 16.52.061189×241 20.7 KB

When inspecting the element: <input type="email" rows="1" required="" disabled="" class="w-reset w-editor-bem-TextInput w-editor-bem-TextInput-disabled" value="jgáng®sgìnaÚÊonn vÊÎsÎ">

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

2

Are you seeing the same thing if you click that invite link yourself?
If it’s happening on both yours and your client’s systems then it’'s likely either a bug or custom code in the page that’s interfering.

It looks something like an encoding issue so I would not be surprised if it’s a bug due to some work on the upcoming localization capabilities. For that I’d contact support.

If it’s only happening on one system, I’d try disabling browser extensions.

3

The issue is happening on several computers, so definitely not a browser issue.

4

Let us know what support says.