Hello,
Until today my company had a webflow website. We built a new website on a different platform and we would like to close the account with webflow. When I log in via my email, I cannot find the account and website details. What do I do? Thank you
Hi there,
If you’re having trouble logging into your Webflow account, here’s what you can do:
First, verify you’re using the correct email address by checking your inbox for previous Webflow communications. If the email is correct but you can’t access your account, you can reset your password at Forgot password - Webflow. The system will send you instructions to create a new password.
If you’re still unable to access your account and need to cancel any subscriptions, please complete our unrecognized charge form at Unrecognized Charge | Webflow Support to prevent further billing.
Hopefully this helps! If you still need assistance, please reply here so somebody from the community can help.