Password is not the issue, and all client/business sites down. I used my personal portfolio account to contact them. Status says things are working. I can’t login to the help site either. I reported it through my personal site. Their chat is an AI bot, useless. I replied to a luckily open support thread for a totally different issue. 24 hours reply for a total lockout/shut down which could cost the company $10,000+ or more is unacceptable. Is there some secret way to contact Webflow? I sent a post on X.
If we’re entrusting our business to them, simply is not acceptable. Hoping there’s something I missed in requesting live real support. Any suggestions?
The internet is made up of interconnected networks. You might be experiencing latency, packet loss, or an outage on one of the networks your packets traverse.
It’s also a good idea to check the status of dependent services that could affect service delivery, such as:
If you need higher-level support, enterprise options are available.
If that’s outside your client’s budget, feel free to reach out to me directly. I have extensive experience building high-availability solutions for Fortune 100 companies.