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Add Video To Rich Text Not Working?

I’m trying to embed a video in a section and having some trouble getting the right behavior. I’ve seen Webflow help docs reference the ability to embed images/video in rich text elements here and here.

However, on the site linked below, when I create a rich text element, the controls to add video/images are not visible. I’ve tried in two different browsers and after turning adblockers off, and there’s still nothing like what the help docs show. What am I doing wrong? Has this feature been removed?

Here is my site Read-Only: Link

One of the links above references an Add Media button in the Rich Text editor but I can’t find one. here’s what my site looks like when I select the Rich Text element.

This is what the Webflow help shows as an instruction and screenshot. I can’t get that additional menu to pop up.

A post was merged into an existing topic: Rich Text block with only video is not showing the video on the website