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404 not found for collectiond detail pages

I get a 404 Error page when accessing the detail view of all items in a collection list. This didn’t happen about a week ago, when the link to the detail biography page of the persons in my collection list was still working.

There are old threads on this bug (2018) that have been closed, but the problem has apparently resurfaced in my case.

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Hi @Ben_Austin thank you for posting about this behavior on your website.

This seems like a sensitive account / technical issue, and we’re here to help. It is likely we’ll need to investigate and discuss your private account details. Could you please contact our Customer Support Team at

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!