Widespread outage on Amazon's AWS services causing connectivity errors (Updates inside)

Community resources Bugs
41

Yeah this is putting me right off Webflow all over again! After the price hike debacle they can’t even provide decent hosting.

Never experienced this much downtime.

2 Likes
42

I think @callmevlad Vlad can explain best, also, you can view status.webflow.com to view history.

1 Like
43

Take a page out of @callmevlad and @brryant 's book and share everything you know. Give them extra love and attention.

1 Like
44

That’s like getting mad at webflow for making it rain on your wedding day.

6 Likes
45

@76kid - this is Amazon - Not Webflow. Webflow uses Amazon’s S3 as do must web hosting platforms. Degrading Webflow services because of an Amazon failure is like blaming your auto garage guy who changes your oil for your car not starting. It has nothing to do with Webflow. If anything send an email over to amazon. However It is not really their fault either, in tech these things happen.

I always think its so funny how in the tech world people get so upset. If you watch HGTV and see how those guys remodel homes its insane. They come back to the client with $2,000 maintenance upgrade here… $3,500 maintenance fee there… and no one complains but they pay it! We have a lot less issues in our world to deal with. When they do come though, just relax and know they are working hard to take care of the issue.

5 Likes
46

Hi there, we’re doing our best with little information we have. There is a major outage that is affecting thousands (if not hundreds of thousands) of apps and services out there that rely on Amazon S3. You can follow http://status.aws.amazon.com/ for AWS specific information and status.webflow.com for Webflow specific updates

3 Likes
47

I made purchase (with the agreement of my work boss) a plan with for one year but I still have not addressed the DNS to Webflow; if it was so he :triumph: would have called me home in the middle of the night for this! :scream: A bit of black humor :sunglasses:, but I hope it will not happen in the future …
I’m in your hands (for the future) :slight_smile:

1 Like
48
  1. Use Pingdom.com or something similar to monitor your client’s websites. Set to 1 minute intervals.
  2. Upon notification from Pingdom, notify your customers proactively that you are on it. Don’t wait for them to contact you or trip across their website down.
  3. Consider self hosting with redundant tier 1 reputable hosting services.

Hope this helps!

5 Likes
49

Thanks Alanis, this is an open forum to vent frustration which they should expect. I am speaking on behalf of my paying client - it’s unacceptable (and not for the first time).

2 Likes
50

well… I’m just riding out this downtime
on my new (exercise) spin bike.

Can’t beat working from home.

5 Likes
51

haha… I feel ya. I have a 3 year old though… so I have to work from the office… but it does sound good for a quick nap.

1 Like
52

how long do these types of outages last?

1 Like
53

Come on!

Please help

1 Like
54

Short answer: Not webflow’s fault. Amazon servers are down.

2 Likes
55

Amazon … not Webflow.

1 Like
56

Amazon S3 last had an outage similar to this on August 10th, 2015, which lasted approximately 3 hours. Since Amazon identified the issue faster this time, we’re hoping it is resolved much sooner than that.

5 Likes
58
2 Likes
59
1 Like
60

Ok. Hope this gets resolved soon. Really frozen here.

Its times like these one wishes Webflow was an on-device software or had cross-provider backups! :disappointed_relieved:

1 Like
61
1 Like