Site Plan page not loading

I transfered a website to a client and had they invite me as a guest, not I’m trying to add a site plan to change the domain but the page is not loading

Hi Antonella,

Make sure to disable any browser plugins that might be interfering, esp ad blockers.
Clear your browser cache.

Beyond that, you’d have to contact support.

Hey @Antonella_Fernandez — Joshua here from the Webflow Support Team :wave: :blue_heart:

That doesn’t look right! The Support Team would be happy to look into this for you. Would you be able to navigate to support.webflow.com and follow the prompts to submit an email ticket? Feel free to privately DM me your ticket number as well and I can make sure it’s seen to.

Hi @jia-webflow I have the same exact issue.

I’ve just transferred a site to client and now i need to upgrade back to business plan to get their site live again but the plans page is not loading.

I’m getting the same issue in chrome and firefox.

Support ticket: 582942

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