I’ve been trying to preview my past backups, but I receive an error “Snapshot not found”. I do not know what to do to fix the bug. I’ve tried several different backups to preview and none work. I’ve tried on a different Webflow account and it’s also not working. My Chrome browser is up to date as well. Any ideas?
I recommend that you open a trouble ticket with the Webflow support team.
I’ve been experiencing the same thing.
Try erasing browser history with cookies. It will defintely work
I’ve been experiencing the same thing (ALSO)
I’m currently experiencing this issue as well. Could it have something to do with the recent update?
I can access my home page in every backup, however when i try to navigate to any other page I get the same error as mentioned in this threads messages above.
Has anyone fixed it by clearing cache/cookies as @SMarukona mentioned above?
Exactly the same issue I’m facing - clearing cookies didn’t solve it for me.
Same. Exact. Issue. I use webflow 4 hours each day and use backups on a daily basis. I’ve never seen this happen before. Can someone from Webflow look into this. With what we all pay for Webflow you guys should be quick to address this MAJOR issue.
Same here…
I also think this could have something to do with the recent update(s)…
Hi everyone 
Thank you for flagging this issue. This is something our team is aware of and currently working on a fix for.
If you need urgent help on this, please create a Support Ticket with us.
@Steve_Rouse - Why is this not an issue on status.webflow.com?