Replying back to form submitter

Design help General
1

Hello all,
I just wanted some help clearing up some confusion I have regarding the forms: Reply to address feature.

so as is written in the documentation, the Reply to Address function

is the email address that is used if you reply directly to a form submission email you’ve received.

sorry if it’s obvious but my understanding is a little murky here, so just to be clear, when you use the variable <{{Email}}> this will take the email that was used in the submission to directly reply to when seeing a reply email?

if that is the case, I tried to set the variable but when testing out a form submission to see if it’s possible to directly reply to the form submitter, the email is still the default no-reply-forms@webflow.com.

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compared to when I set the email to a specific email, it does change to that said email. I will attach screenshots in case my explanation is haphazard.

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Anything I am doing wrong or do I perhaps have a misunderstanding of the reply to address function?

As always any help would be greatly appreciated!

Here is my site Read-Only: LINK

2

Hey everyone, just wanted to let you know I solved this myself by just using Zapier.

seemed to be the easiest fix and more.

if there is an answer to my original question though I still wanting to know!

3

It’s exactly as it says in the instructions below the field, e.g.;

{{ Name }} < {{ Email }} >

Would send replies to the recipient described by the construction above.
In this case you’d need a Name field and an Email field in your form, and then those would be composed like;

Bob <bob@bobert.com>

Depending on what they entered in the form.
This is the format used for email addressing. You could also just use the email.

Note this is dangerous, which isn’t explained in the docs, because when you reply, the recipient also gets the unsubscribe link and they often unsubcribe customers from their own email notifications.

Your zapier approach is probably safer here.

4

Thank for letting me know!

The Zapier option seems to be the safer choice like you said.