Hello,
We are in the final stages of launching a major website redesign and have encountered a major bug. We have built lightweight DotLottie animations for much of our site to illustrate a SaaS product - however, these files are crashing in Android Mobile browsers. We do not have this issue on iOS or on desktop on both Mac and PC.
We either have two options as I see it:
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Input custom code to prevent these specific animations from loading in mobile views. I’m not talking about hiding this element from displaying on mobile. They still load and cause a crash in this configuration. I’m talking about preventing these JSONs from loading entirely on all mobile browsers.
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Option two would be to prevent whatever is causing this crash. We have a high volume of these images, which has not posed a challenge for the web - but could be the source of the issue for mobile. I doubt that this is possible.
Any help that the Webflow community could offer would be amazing.
Thank you,
Ron