@PixelGeek Thanks for steering me in the right direction! Testing with incognito/private and opening the console made all the difference. The problem was Freshdesk outputting one of their urls WITHOUT the ‘s’ in https in the embed code. UGH. The console showed that it was being rejected, and that’s where I saw the insecure url. From there I cleared all caches on all browsers, reloaded in new incognito windows and everything showed correctly. I hope this can help someone else along the way.