Buttons are not appearing for some users

Hey all!

Im very new to Webflow and have been tasked with maintaining an existing site.

Ran into an issue, where logged-in users are no longer seeing a button that should be visible to them.

in the Products section, each product should display the “Request Sample” button. This is the button that some users are not able to see anymore.

I thought maybe there was a conditional check on the buttons, but that doesn’t seem to be the case. Not really sure what might be causing this. Any help would be greatly apprecaited! Thank you

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

please let me know if theres any additional information I can share that would help!