I’m trying to launch a client’s site, and have some questions around hosting.
This is my first time launching a WebFlow site, so I’m a bit nervous.
I’ve designed their site, and set up a site plan using their billing info.
Unfortunately, that sets their billing info as my default for all things WebFlow.
So, I need to cancel their site plan, and set it up through client billing.
If I cancel their site plan, will that delete their site?
I have an account plan (Lite), so I’m really hoping the answer is no.
I haven’t set up their custom domains, but need to do so.
As such, I’m thinking that canceling the site plan now is the best route, since it won’t cause any interruptions. I’m just terrified of accidentally deleting the project all together or something similar.
Is the best way to move forward?
Is there anything else I should be aware of that could go wrong? Anything I need to avoid?
Depends. If you want to retain control of the website and maybe charge your clients for hosting then yes. If all you need is to hand the site to the client then just create their own account and transfer the site to them so that they handle the billing.
That’s the thing, in case the domain is connected and then you need to disconnect, that could impact the business as the site would be deindexed from google.
Since you’ve not done that and this is only about billing pre-launch, just cancel and reinstal the necessary billing info.
We’ve written a guide on the cancellation of webflow site plans and workspace plans. There’s also a useful FAQ secton at the end.