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Why is the "+ New Topic" button sometimes disabled?

I’m trying to post questions in the relevant forum categories, but often the New Topic button is disabled. I’m reading all the stickies, trying to be a good citizen. But there’s no error message or hint as to why it won’t let me post a new topic.

I was able to get it to work in Design Help > Layout, but not for Publishing Help > General. Can’t find a rhyme or reason.

What do I need to do to unlock posting in certain categories? And why is it a secret? XD

Hi @kellyknowles

You can’t post in publishing help —> General because it’s only a parent category. When the “New Topic” button is disabled it’s because you need to select a subcategory first.

Hope this helps!

Thanks for the quick response!

I’m not seeing a child category for General…
Shouldn’t there be another box to the left of the “Latest” button?

Oh yeah sorry! This subcategory is closed. We can no longer post in it.

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