I use TransIP as a mailservice, since Webflow does not have they own mailservice. I have an firstname.lastname@example.org and an elvira@websitetijd e-mailadress… However, when I mail from the info@emailadress to an outlook/hotmail address it is getting instantly to the spam folder. My emailaddress and mailservice is less than a day old. the elvira@ emailaddress works fine.
Hotmail says it can’t help me further because I’m not a paid member… However… When I check some blacklisting tools it tells me the webflow ip is blacklisted…
Since I contacted transip and they say everything in my DNS settings are fine… I think I’m now going to take a guess at webflow…
Other collegues i know who are webflow designers and are not hosting with webflow, but are having the transip mail service aren’t having these issues.
Got any solution for this?
I have the same issue…
@Ilan_Golan contacted Webflow multiple times for this, they told me to contact Hotmail, and Hotmail tells me that Webflow needs to fix it…
I’m not on the blacklist anymore, however I do think my emails always get to spam… Since the response/replies on my emails are very low.
When I test this with friends, they mostly go directly to spam too… Even the ones without HTML.
What website do you have issues with?
I have had the same happen to me! It is really frustrating as it has impacted my email in the same way and now I am a bit lost with what to do.
In the meantime, I have deleted the A Record which has the problem, so now I only have one A Record which isn’t ideal but everything still works. My domain isn’t coming up on MX tools blacklist but I haven’t emailed an outlook account to see if it goes into spam.
I really hope Webflow resolves this because it can be detrimental to a business!