I’m new to webflow so I could really use some help. I’m not able to upload my videos to the background.
Like i said, i’m new so i’m not sure if there’s something i’m missing?
I keep getting an error message, telling me to check my connection (its fine) and make sure theres no special characters (theirs not, and i’ve renamed it multiple times).
I’ve already read through the forums to find help but nothing has helped.
tried putting my video through imovie and re-exporting it
it IS under 30mb, no sound
also tried handbrake
nothing has helped
I also am using a template called “Genisis” if that matters. But i’m not on a paid plan yet because I want to make sure Im able to resolve this before I set up my site.
Is there anyone from support that can help quicker than just the forums?