User account access groups wiped completely, can't make changes. "There was an error saving the user details. Try again later."

Hey!

Yesterday I rolled a backup back and forth on my user account site and today I noticed all access groups for users were wiped and I cannot add them again.

When trying to add users back to access groups, the error I receive is:
“There was an error saving the user details. Try again later.”

This issue seems to affect only old users, access groups of newly registered users I’m able to modify. The site has sensitive data so I’m hesitant to include a read-only link, not sure if that would provide help in this case anyway as it’s probably not site related. Any assist is appreciated.

Hey Quoonti,

This is the community forum, for anything internal systems related you’d need to contact support for help.