Most of our website is now down because we depend on Webflow’s plugin for half of our website pages.
When I go to our plugin settings in Wordpress, it says “api failed, please publish your webflow website first”. I publish the webflow website and it does not fix the problem.
I generated a new api string - but this does not fix it either.
When I click on ‘support’ for the plugin, it just takes me to webflow support page - so I understand that webflow programmers created this plugin. How do I reach them. Is anyone else having this issue?
update 20 min later…
I tried deleting the webflow plugin & then reinstalling - still does not work.
When I click back on the ‘settings’ for webflow plugin after exiting the plugin settings & then going back to the plugin settings, I see this error message:
“Token removed due to invalid site data”
Does anyone know what this means & how to fix it?
Thank you so much for anyone that can help. I pay monthly for my webflow website & have emailed support, but it typically takes a day or more to get any response. I’m hoping someone will see my forum message & can help.
Thank you for anyone’s assistance with this!
lmcg