We are encountering an error when attempting to switch our plan from “Core” to “Freelancer.” This error is causing a “Conflict” message to appear, preventing us from making the necessary plan adjustment.
I’ve already contacted support regarding this matter yesterday but haven’t receive a response, intensifying our concerns.
Here are the details of the issue:
- Current Plan: Core
- Desired Plan: Freelancer
- Error Message: “Conflict” preventing plan switch
We have already attempted the following steps in an effort to resolve the issue:
- Cleared browser cache and cookies.
- Tried switching plans from different browsers.
- Verified payment details and account settings.
I am hoping someone from the community to have resolved this issue, please comment if you have and we would appreciate to help us out.