I used the embed code to place an embedded video but it does not show up on designer and also on the published site. But when i right click on the space where the video ought to be i see the video controls, and then when i click on the video controls the video appears. Is this a bug?
Hi @brilliantlights, thanks for getting in touch. A good first step when videos are not showing, is to look at the browser console, I can see some file permission issues, access is being denied to those video hosted in amazon: Image 2017-10-10 at 10.04.4...
I would check the permissions on the files and set those to public visibility. Also, if the videos are being served by https, then those will only show on the custom domain using ssl.
Hi @brilliantlights, thanks, sorry, your video code I did not see in your original post, there is a little formatting button on the tool bar that will highlight your custom code, otherwise it is not shown in the post.
I am taking a look, the issue is though, that the links to the assets are giving a 403 forbidden error so they cannot be displayed. I am taking a look further. Thanks in advance.