Sub-domain DNS doesn't resolve

Hello everyone :smiley:
I just started with webflow, I’m having this issue where my DNS doesn’t resolve on the sub-domain if I have portal.example.com as the default on Webflows hosting settings. If I have www.portal.example.com as default it resolves succesfully in my browsers. I’d prefer to have portal.example.com as my default?
I’ve followed the DNS settings as best as possible. It’s also something that I’m new to…
Please help?

Both http://portal.example.com/ and http://www.portal.example.com/ doesn’t seem to be valid. Could you post an image of your DNS and hosting settings?

It should look something like these:

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