Site not visible on the East Coast

We launched a new website on webflow 24 hours ago. The site was almost immediately accessible from WA, CA, HI… 23 hours later, it’s still not accessible by anyone in the east. Any ideas? I know server propagation can take time, but this doesn’t seem normal.

Hi, @mdavis-swx!!

Ben here with the Webflow Customer Support Team!

Which project are you specifically having issues with? Can you share your read-only link with me so I can jump in and investigate?

Also, can you share your custom domain? Happy to take a look!

Thanks Ben, we found a fix in the forums. It was related to the root domain hosting and TLS. The default domain needed a www. in front of it. (Might be worth noting on that field in the tool.)