Receiving Form Submissions Without Required Field

Design help General
1

Hi All,

My WebFlow site is receiving form submissions that are missing required fields and I can’t figure out why.

I have a basic form that collects the user’s name, email, and phone number, all of which are required fields. I am receiving occasional submissions that are missing the Phone Number field, which is the third on the page. The phone number field is required and I have pattern matching in place that requires the user to enter a well formatted phone number of sufficient length. I also have ReCAPTCHA in place to prevent bot submissions.

The incomplete submissions are always missing the phone number and I only get incomplete submissions on my home page form, none of the other forms throughout the site.

If anyone has any ideas for why this may be happening and how to fix it I would be very grateful.

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

2

That generally means they’re SPAM messages, submitting directly to the form’s webhook handler ( thus, no browser form data validation happening ).

Are you certain they’re legit messages?

3

In retrospect you’re right that they appear to be spam messages. How can I stop them submitting directly to the form’s webhook handler if ReCAPTCHA doesn’t do the trick?
@memetican

4

Try the new bot protection feature- if that doesn’t work, I prefer to use a 3rd party form submission handler solution called Basin.

There are continually new Webflow apps being developed as well that have other forms of spam protection, lead capture, notifications support, etc. I’d check out those as well.