Hello, Ive been having problems connecting a custom domain to a website I am redesigning for my client. She gave me access to her Godaddy account and I added all registers Webflow provided (CNAME, TXT, A). I also removed some other registers in order to see if it could solve the problem but it didnt work. I will share pictures of all old registers and currents. I`m desperate, please help me.
@Kevin_Mooney yes i deleted old A records and created the new ones provided by webflow. Thank you for the page you suggest to check the DNS, but i`m not sure how to use it.
You simply enter your domain URL in the search box, and search for certain records.
Example: If you want to double check your A Record, select A and click search. The results will show you if your domain has the proper A Records. Same goes with CNAME, etc.
Hello @memetican
Wow, it is weird because i created the CNAME record provided by Webflow. You can check the print screen i took in Godaddy of all current records. I also created a TXT record.
What may be the reason is not recognizing these new records?
No idea, but I’ve found GoDaddy to be flaky at times. I’d recheck your record and contact their support.
Also, double-check that you have SSL turned on in your hosting config.
Webflow shows you what is connected properly in your DNS, and what’s not, so you can use it to help you diagnose the problem.