Not a Stripe Card

I’m trying to pay for hosting on a new site using the credit card we always use however today an error appears that ‘Not a Stripe Card’ and won’t accept the payment? Anyone have this issue?

Although yesterday our card was charged for another auto-annual subscription …

Hoping to resolve as we’re ready to launch! TIA.


Here is my site Read-Only: LINK
(how to share your site Read-Only link)

1 Like

Thank you so much for posting this, @dmc_studio

This seems like a sensitive account / technical issue, and we’re here to help. It is likely we’ll need to investigate and discuss your private account details. Could you please contact our Customer Support Team at support@webflow.com?

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!