I am helping a government agency take their Webflow website live, however their website lives on a subdomain. Here is a fictional version of the domain:
The tricky part is that lapd.hi.gov has its own nameservers. To go live with lapd.hi.gov, Webflow requires adding a “lapd” CNAME with a value of “proxy-ssl.webflow.com”
According to the agency who runs the “lapd.hi.gov” nameservers, doing the above creates this name instead:
It won’t allow them to add a CNAME without a subdomain name. I imagine this is because “lapd.hi.gov” has its own nameservers so it works more like a root domain and not a subdomain of “hi.gov”? Am I incorrect here?
Is there anyway to resolve this without:
- Moving the nameservers back to hi.gov
- Waiting to see if Webflow can give me A records for “lapd.hi.gov” (I’ve already contacted support)?
Thanks in advance!