So, I followed the instructions on the video tutorial but I think I’m doing something wrong and is my first time and I’m totally lost. I have captured some screens to show how I have configured it and see if someone can help me out!
If you are still seeing that issue, there should be a livechat box on that dashboard page - and the support team may be able to check on things and assist you. (6am - 6pm Pacific)
Beyond what Stu mentioned, the only thing I can see is it looks like you might need to add the www to the CNAME, for example CNAME Name=www or www.skateboardelectricos.com, and then leave the Value proxy address as you have it. Also note that it can take a while sometimes for your new settings to register on the host severs. For comparison, here are my host domain settings that I set to Webflow a couple of days ago…ignore the period at the end of each .com as that is something that my domain host adds. My site isn’t public yet, but I tested it and the custom domain setup for Weblfow works with these settings.
Have a look at @mistercreate solution here and see if it works for you.
If not, when you are in the hosting tab, you should see a ‘livechat’ feature where a support team member can take a look for you and check all is in shape.